Frequently Asked Questions

General Questions

Q: What style is your photography?
A:
 We like bold, colorful, and timeless photos that combine creative modern and photojournalistic styles.

Q:
 Do you deliver all the photos you shoot?
A:
 No, we do not deliver every photo. We go through a meticulous process to eliminate duplicate photos, test shots, missed focused shots, shot with bad expressions and other photo that ultimately do not match our quality of expectations. We aim to deliver approximately 50 full-resolutions, edited, digital photographs per hour of shooting. 

Q: Do we have to pay extra for printing rights?
A:
 No way! All our wedding packages include a print release, meaning you can share and print as much and wherever you’d like. Final images never include watermarks Here’s more info about your print release: http://www.jmgantphotography.com/blog/printrelease

Q: Will you travel outside of Colorado for our wedding?
A:
 Of course! We LOVE to travel all over the world. Visit our destination weddings page or contact us for more info on faraway weddings. For closer weddings, we just charge $.55/mile after the first 100 miles of travel.

Q: Do you offer different packages?
A: The packages shown on our website tend to work best and can be customized from there with our à la carte pricing.

Q: Do you do any other type of photography other than weddings?
A:
 We are always excited about fun, creative ideas. High School Senior Portraits, Family Portraits, Headshots, Model Portfolios, etc. are priced on a job to job bases starting at $800 and booking typically 4-6 weeks out. Please contact us here for availability and pricing. 

 

Wedding Day Questions

 Q: How many photographers will there be?
A:
 There is no set amount of photographers for any particular event. We typically suggest 1 photographer per 100 guests. Most weddings require 2 photographers, while we’ve photographed some that require many more.

Q: What happens if we need you to stay longer than originally planned?
A: We will ask you at the end of your contracted time whether or not you would like to extend. If you would like use to stay, we will charge the rates specified in the à la carte section of the contracted in 1 hour increments.

Q: There is downtime in the middle of the day. Can we split up our coverage time?
A:
Our wedding packages are charged according to consecutive hours, from start to end. If there is downtime in the middle of the day, we’d love to use that time to take photos of your guests and family.

 

Engagement Session Questions

Q: When should we do our engagement session?
A: I would choose the season you wish to have your engagement photo in. The latest we suggest shooting engagement session is 10-12 weeks prior to the wedding date.

Q: When can we expect to see our engagement photos?  
A: We often will post a few engagement photos on our social media platform. Keep an eye on those. Most the time our engagement photos take 6-8 weeks to process and deliver after the date of the shoot. We’re happy to rush the process for a $250 fee.

Q: When can we schedule are engagement sessions for?
A: We are available to photograph engagement sessions are Monday through Thursdays. We can attempt to schedule your engagement session on the weekend; however, if a wedding is scheduled for that weekend later on we reserve the right to reschedule your engagement session. Because we have so few weekend open there will also be an additional $150 charge for weekend engagement sessions.

Q: How many engagement photos will we get from our engagement session?
A: We aim to deliver approximately 50 full-resolutions, edited, digital photographs per hour of shooting. 

Q: I’d like you to custom design our save the dates. Is this included?
A: We’re happy to create custom save the dates photo for $250 per design.

 

Products

Q: How long after the wedding until we receive our images?
A:
 This can vary a bit depending on the time of year. We may shoot ten weddings in September but only one in January, for instance. Without any compromise to the processing, we deliver the images as quickly as possible. Our contract allows a maximum of 12 weeks.

Q: Can we order products from you?
A:
 Yes! We have tested and retested professional print labs all over the nation and provide the highest quality albums, canvases and prints.

Q: How long until my product is ready?
A: As with all products the time can vary. That being said, you can expect your product about 4 weeks after placing the order. The time associate before placing your order varies depending on how quickly your respond to instruction for proofing designs. Some clients take just a few days, while others take months.

Q: Can we add more pages to our album?
A: Yes absolutely. Most of our client added about 30 pages to their albums. Our premium albums include the first 24 pages. Each additional page is $35 per page and pages must be added two pages at a time.

Q: What if we changed our mind on our product?
A: All product orders are final. Please review albums designs and orders thorough before place orders.

 

Equipment Questions

Q: What cameras and lenses do you use?
A:
 We use only the best professional-grade Sony brand equipment, including the  α7R III and G-Master series lenses. Our equipment is serviced and maintained regularly by Sony Image Pro Support, and we always bring backup equipment. To see a list of our gear, check out THIS FEATURED article on ShotKit.com

 

Business Insurance and Image Backup Questions

Q: Do you have insurance?
A: We are insured and are happy to provide your wedding venue with an insurance certificate.

Q: Do you backup our images?
A: All of our cameras shoot to two different memory cards simultaneously, meaning we’re backing up your photos even while we’re shooting them. We save all undelivered files for 1-month after the gallery delivery. All delivered photos are backed up on our Synology DS1819+ Raid 5 system. This system creates multiple copies of each photo to best insure redundancy and protection.

 

Meeting Policies

Q: Do you travel to meet with clients?
A: Unfortunately my schedule does not allow for me to travel to meet with clients. I am happy to schedule a video chat with you as late as 8:00 PM.

Q: How do I set up an appointment to meet with you in person?
A: Contact me at jared@jmgantphotography.com, or give me a call at 720-515-2606 and we’ll get you on the schedule.

 

Payment and Tax Questions

Q: How do we book our wedding date?
A:
 To book your date we simply require a signed contract and 50% retainer. It’s that simple! Contract us here to book now.

Q: Is there an additional fee if we pay with a credit card.
A: Yes. There is a 3% convenience fee for all credit card transactions requests.

Q: If the wedding is canceled will we get the retainer refunded?
A: The 50% retainer fee is non-refundable. Once we reserve your date we turn away all other weddings on that date.

Q: If we change our wedding date can we use our retainer for the new date?
A: No. Once we receive a retainer, we turn away all other work for that date.

Q: Do you charge a travel fee?
A: We travel 100 miles round trip for engagement sessions and weddings. Anything beyond that 100 miles is charge $.55/ mile.

Lazy Summaries